Terms of Service

 

Acceptance of Terms

By accessing or using the PawBour website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

Eligibility

Customers should be at least 18 years of age or have permission from a parent or legal guardian before placing an order.

By using this website, you confirm that you are legally capable of entering into a binding agreement.

Orders

Orders may only be cancelled before processing begins. Cancellation requests are reviewed on a case-by-case basis and approval is not guaranteed.

PawBour reserves the right to cancel, refuse, or limit any order at our discretion, including but not limited to suspected fraud, pricing errors, stock availability issues, or other unforeseen circumstances.

Product Information

We make every reasonable effort to accurately display and describe our products.

However, colours may vary slightly due to screen settings, lighting conditions, editing processes, and other factors beyond our control.

Product prices, descriptions, availability, and specifications may be updated or changed at any time without notice.

Artificial Intelligence & Edited Media

Some images, graphics, videos, and promotional materials displayed on the PawBour website may be generated, enhanced, modified, or edited using artificial intelligence (AI) technologies and other digital editing tools.

These materials are intended for illustrative and promotional purposes only.

Veterinary Disclaimer

PawBour does not provide veterinary advice.

Any information provided on this website, within product descriptions, advertisements, blogs, emails, social media content, or customer communications is intended for general informational purposes only.

Customers should conduct their own research and seek professional veterinary advice where appropriate.

Information provided by PawBour should not be treated as professional veterinary advice.

Product Use

Customers are responsible for using all products safely, responsibly, and as intended.

Failure to follow instructions, improper use, misuse, negligence, or modification of a product may result in injury, damage, or reduced performance.

PawBour accepts no responsibility for issues arising from misuse or improper handling of products.

Limitation of Liability

To the maximum extent permitted by applicable law, PawBour shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, services, or content.

Our total liability shall be limited to the amount paid by the customer for the relevant order.

Third-Party Services

PawBour relies on third-party suppliers, manufacturers, payment processors, shipping carriers, and other service providers.

We are not responsible for delays, interruptions, errors, or issues caused by third-party services that are outside our reasonable control.

Intellectual Property

All content on the PawBour website, including logos, branding, designs, graphics, text, images, videos, and other materials, remains the property of PawBour unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

The PawBour name, branding, and logo may not be copied, imitated, or used without authorization.

Accounts

If customer accounts are made available, users are responsible for maintaining the confidentiality of their login credentials and for all activity conducted through their account.

Prohibited Conduct

Users may not:

• Use the website for unlawful purposes.

• Attempt to interfere with website security or functionality.

• Upload malicious software or harmful content.

• Misrepresent their identity.

• Engage in fraudulent activity.

Refunds, Returns & Shipping

Additional information regarding refunds, returns, replacements, and shipping can be found in our separate Return & Refund Policy and Shipping Policy.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Tasmania, Australia.

Any disputes arising from the use of this website shall be subject to the applicable courts and legal processes of Tasmania, Australia.

Interpretation of "We", "Us", and "Our"

Throughout this website, including our Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, and other communications, the terms "we", "us", and "our" refer solely to PawBour and its owner/operator.

These terms are used for simplicity, professionalism, and ease of reading, and do not imply that PawBour is a corporation, partnership, team, or group of individuals. Unless otherwise stated, all business operations, customer service, decision-making, and management are conducted by a single individual operating PawBour.

Changes to These Terms

PawBour reserves the right to modify these Terms of Service at any time without prior notice.

Continued use of the website following any updates constitutes acceptance of the revised terms.